I program the new remote but for some reason i lost a my basic cable channels.
Cox cable mini box troubleshooting.
I will at least get my basic cable channels again.
Highlight audio video and press the select button.
Check that a wall connected power cable is plugged into the digital box.
Press the right arrow to move the highlight to channel scan.
Press and hold the setup button on the cox remote until the power button blinks twice.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
Check for loose connections from the wall to the mini box to make sure they are secure.
To run the channel scan begin at the customer support menu.
Look for power cords that aren t plugged into the wall.
Edwin112 over 4 years ago.
I think i m going to disconnected and connect back again from the wall.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Turn it off and unplug it wait for over a minute and plug it back in.
So i connected my cox cable new mini box but as soon as i connected.
If the problem persists please contact.
Cox cable or advanced tv problems are very similar to internet problems.
Cox customer support at 1 800 961 1207 to restore service.
Press the cox menu button highlight settings and press the select button.
Highlight fixed and press the select button.
Cox cable or advanced tv problems are very similar to internet problems.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.